1. Information we collect
We collect information you provide, including account details, profile information, listings, messages sent through support, applications and payment references. We also receive technical information such as device, browser, session and approximate location data needed to operate and secure the service.
2. How we use information
- Provide accounts, search, listings, messaging and customer support.
- Personalise results and remember market and language choices.
- Prevent fraud, investigate misuse and protect users.
- Process payments and maintain transaction records.
- Measure performance and improve WAVI.
3. When information is shared
Information may be shared with service providers that help us operate WAVI, with another user when you choose to contact or transact with them, or with authorities when required by law. We do not sell personal information.
4. Retention and security
We keep information only as long as reasonably needed for the purposes described here, including legal, accounting, fraud-prevention and dispute requirements. We use administrative and technical safeguards, but no online service can guarantee absolute security.
5. Your choices
You can update your profile and communication preferences from your account. You may also ask to access, correct or delete eligible personal information by contacting support. Some records may need to be retained where law or legitimate security needs require it.
6. Updates
We may update this policy when our services or legal obligations change. The current version is always published on this page.