1. What WAVI sells
WAVI takes no commission on sales between users. The only paid services are for sellers:
Top: [DESCRIPTION] — duration: [DURATION]
Featured: [DESCRIPTION] — duration: [DURATION]
Boost: [DESCRIPTION] — duration: [DURATION]
Urgent: [DESCRIPTION] — duration: [DURATION]
Subscription packages: [DESCRIPTION] — duration: [DURATION]
Prices are set per country and shown in the local currency (XOF for Côte d'Ivoire and Benin) before you buy.
2. Promotional wallet
Purchases are paid from the in-app "promotional wallet".
Top up with CinetPay (Wave, Orange Money, MTN MoMo, Moov), Flutterwave, or a bank transfer confirmed by our staff.
The wallet is closed-loop: it can only be used for WAVI's own promotional services. It cannot be cashed out, no withdrawals are possible, and it cannot be used to pay between buyer and seller.
WAVI never stores card numbers or Mobile Money PINs; these are handled by the payment providers.
Minimum top-up: [MINIMUM AMOUNT]. Bank transfer confirmation time: [TIMEFRAME].
3. When a promotion starts and how long it lasts
A promotion starts immediately after the amount is deducted from your wallet. Its duration is the one shown at purchase and it ends automatically when it expires [AUTO-RENEWAL: YES/NO].
4. Cancellations and refunds
[CANCELLATION AND REFUND RULES: when a promotion can be cancelled, whether refunds are given as wallet credit or otherwise, timeframes, exceptions such as a listing removed for breaching the terms.]
5. Failed or double payments
If you were charged but your wallet was not credited, or you paid twice, email [SUPPORT EMAIL] within [CLAIM DEADLINE].
Include: the account email, date and time, amount, payment method (CinetPay, Flutterwave or bank transfer) and transaction reference, with a screenshot or proof of payment.
After checking, we credit your wallet or process the refund according to [PROCEDURE AND PROCESSING TIME].
6. Taxes and VAT
[Prices include / exclude VAT; applicable VAT per country: RATE AND MENTIONS TO CONFIRM]. Invoices or receipts are available [HOW].
7. Price changes
WAVI may change its prices. New prices apply to future purchases; promotions already paid for are not affected. [NOTICE PERIOD].
8. Support
For billing questions: [SUPPORT EMAIL], [HOURS / PHONE]. Operator: [LEGAL NAME], [ADDRESS]. See also the Terms of Use.