Help centre

Help

Quick answers for buying, selling and using WAVI.

Buy with confidence

Read our safety tips before meeting someone.

Getting started

How do I find a listing?

Use search from the header, choose a category or browse listings near your selected market. Filters help narrow results by location, price and attributes.

How do I post an advert?

Select Post an ad, choose the category, add a clear title, description, price, location and photos, then submit it for review.

Buying and selling

How should I contact a seller?

Open the listing and use Start chat or Show contact. Keep the conversation on WAVI and agree on inspection, payment and delivery before you proceed.

Safety

How can I stay safe?

Meet in a public place, inspect the item before paying, avoid advance delivery payments and report suspicious listings or users.

Account

How do I update my account?

Sign in and open My account, then choose Profile to update your name, email, secondary phone and preferences.

Support

How do I contact WAVI?

Email support@wavi.ca with your account email and the listing or payment reference when one is relevant.